Unable to Download Heliosphere.

[Perseiphone]

Hi There,

I saw that someone had probably the same problem but they cited they couldn't update their Heliosphere. Technically mine is a fresh install of FF14, I'm a new player, and when I go to download Heliosphere through the Plugin Installer, it shows this error message:

https://twitter.com/x/status/2080132468762386843

Not sure if you can help or advise a manual install? Apologies if this is elsewhere in the thread. I have installed Penumbra following your guide too and someone asked me to install lightness and that was working. If you need any more information from me to help find the bug, please let me know.

Mind you, I heard 4.10.1 is out and this version shows 4.10.0.0, so it might be that the new version is live and the previous one maybe got sunset, and it just hasn't updated through the installer yet? Not sure, I'm new to this haha.

Kind Thanks.

 

[Perseiphone]

Hi There,

Not sure who it was but Heliosphere v4.10.1.0 is now on the Plugin Installer List.

Can confirm that it let me download and install it this time. Thanks for the swift service guys very nice.

Kind Thanks.

 

[anna]

Would need to see your dalamud.log file to diagnose anything.

Edit: never mind, I guess!

 

[Perseiphone]

Would need to see your dalamud.log file to diagnose anything.

Hi There,

This is fixed now. I can still provide the dalamud.log file if you need.

Would you mind advising how to provide this?

Kind Thanks.

Edit: No worries then haha. Thanks Again