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  1. anna

    Plugins wont download directly to game - NS_Binding Aborted

    The server was unable to start. Future releases will print to the debug dalamud log, but currently it doesn't. The server can fail to start if something is already listening on that port (27389) or for other OS-related reasons. This is a problem with your setup, not Heliosphere. You can wait...
  2. anna

    Plugins wont download directly to game - NS_Binding Aborted

    Check for the button from this post. The timeout is suspicious, so I doubt it's that the server didn't start.
  3. anna

    Plugin Mods disappeared?

    Need your dalamud.log. How long has it been since you updated? If you just updated from 3.x.x, then it would have been migrating the directories, and something could've interrupted that.
  4. anna

    Website unable to detect plugin on Linux

    Go into /hs, go to the Settings tab, open the Miscellaneous section, and see if there's a button called "Try starting server". If that button shows up, the server wasn't able to start, meaning something else was probably listening on the port. In this case, post logs just to make sure. If not...
  5. anna

    Website unable to detect plugin on Linux

    I am once again tapping the sign. Please check there and let me know.
  6. anna

    Web to Plugin communication ( KB5066835 NOT installed)

    Check here and report back.
  7. anna

    Website Extra Files formatting for enhanced visibility.

    I've never been satisfied with how the extra files section appears, but I've also never found a way to make it more visible that I find aesthetically pleasing. Larger font size could fit both criteria, I suppose. I'll mess with it a little next time I work on the site.
  8. anna

    Website Moving a Mod Between Accounts

    It is possible, though I have to take care of it manually. There's a system in place to allow others users access to a mod, which lets them upload files and edit it just like the owner can. If you require it to be transferred, though, just create a direct message on the forums here with me and...
  9. anna

    Website Multiple Buttons on the Heliosphere website unresponsive

    Clear your cache and try again. Nothing has changed on our side.
  10. anna

    Plugin Linux System IOException Error when Updating/Installing Mods

    Yeah, it's not actually access denied. Wrong error code because of Wine. Very interesting! Mine didn't have drive letters for my other drives until I manually added them. If you're using Sea of Stars, it can take 5-10 minutes to pick up the update.
  11. anna

    Plugin Linux System IOException Error when Updating/Installing Mods

    Try plugin version 4.4.5, which I just released.
  12. anna

    Plugin Linux System IOException Error when Updating/Installing Mods

    Error 5, which is what you're having, is apparently "access denied". If you're on Linux, I expected to see Z: or X: instead of D: or C:. Did you set up D: specifically? Edit: it appears Wine is being hidden by XL now, as well. Error 5 is supposed to be suppressed on Linux, so I'll have to push...
  13. anna

    Error message when trying to install new mods

    Downloads failing/timeout errors/missing images These are all symptoms of an issue contacting Heliosphere's data servers. There is usually nothing I can personally do about this. TLDR: usually switching on a VPN will let you work around this issue. If you would like a free one, try 1.1.1.1, a...
  14. anna

    Migrating to a new pc

    Heliosphere will continue to work; it keeps its important data in the mod folder. Your Heliosphere plugin settings are in the normal plugin config location, as well. So long as you're planning on copying your Penumbra and pluginConfigs folders, you should be all set.
  15. anna

    Migrating to a new pc

    Is there a reason you can't copy your Penumbra folder to your new PC? That's all Heliosphere needs.
  16. anna

    Windows 11 update preventing website-to-plugin communication

    A new Windows 11 update breaks connections to services running locally. If you are having issues with the website detecting the plugin that just started recently, this is probably why. See this thread on StackOverflow for more information. Edit: installing further Windows updates, including...
  17. anna

    Plugin Bridge between website and plugin not working - can't install via plugin

    This is relevant from another thread.
  18. anna

    Plugin Plugin and Website Not Bridging

    Oh, wow, I think it may be a Windows 11 update causing issues. See this thread on StackOverflow. It works fine for me on Fedora, which is probably why I can't reproduce this issue!
  19. anna

    Plugin Bridge between website and plugin not working - can't install via plugin

    I cannot reproduce this issue; it is likely something local on your machine. Check firewalls and other "security" features that block localhost. In-game you can try /hs, click on the Settings tab, then scroll down to the Miscellaneous section. Expand that section and see if there's a button...
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