Plugin Fail to download and install mod.

[Dela]

Hello,
I'm trying to use the Heliosphere plugin, but I'm having a issue.
Tried to check on the forum if someone was having the same issue as me and I found some.

What I already tried was:

- Using a VPN - Doesn't work ( look trough the error code from that post and actually looks the same but I'm not an expert )
- Checked the location where the mods go and it's not OneDrive (I even disable it)
- Run dalamud as Admin

Tried all this and nothing works, can I have some help please?

the error that it gives me is this:

Error type: System.TimeoutException
   Message: Request exceeded timeout (00:00:15)
   HResult: 0x80131505
   at Heliosphere.Util.HttpClientExt.SendAsync2(HttpClient client, HttpRequestMessage request, HttpCompletionOption completion, CancellationToken token) in /_/Util/HttpClientExt.cs:line 35
   at Heliosphere.Util.HttpClientExt.GetAsync2(HttpClient client, String requestUri, HttpCompletionOption completion, CancellationToken token) in /_/Util/HttpClientExt.cs:line 21
   at Heliosphere.DownloadTask.<>c__DisplayClass151_0.<<DownloadFile>b__0>d.MoveNext() in /_/DownloadTask.cs:line 1080
--- End of stack trace from previous location ---
   at Polly.ResiliencePipeline.<>c.<<ExecuteAsync>b__3_0>d.MoveNext()
--- End of stack trace from previous location ---
   at Polly.ResiliencePipeline.ExecuteAsync(Func`2 callback, CancellationToken cancellationToken)
   at Heliosphere.DownloadTask.DownloadFile(Uri baseUri, String filesPath, String[] outputPaths, String hash) in /_/DownloadTask.cs:line 1077
   at Heliosphere.DownloadTask.<>c__DisplayClass141_0.<<DownloadNormalFiles>b__0>d.MoveNext() in /_/DownloadTask.cs:line 558
--- End of stack trace from previous location ---
   at System.Threading.Tasks.Parallel.<>c__53`1.<<ForEachAsync>b__53_0>d.MoveNext()
--- End of stack trace from previous location ---
   at Heliosphere.DownloadTask.DownloadFiles(IDownloadTask_GetVersion info) in /_/DownloadTask.cs:line 539
   at Heliosphere.DownloadTask.Run() in /_/DownloadTask.cs:line 176

Error type: System.Threading.Tasks.TaskCanceledException
   Message: The request was canceled due to the configured HttpClient.Timeout of 15 seconds elapsing.
   HResult: 0x8013153B
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at Heliosphere.Util.HttpClientExt.SendAsync2(HttpClient client, HttpRequestMessage request, HttpCompletionOption completion, CancellationToken token) in /_/Util/HttpClientExt.cs:line 31

Error type: System.TimeoutException
   Message: A task was canceled.
   HResult: 0x80131505

Error type: System.Threading.Tasks.TaskCanceledException
   Message: A task was canceled.
   HResult: 0x8013153B
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Resilience.ResilienceHandler.<>c.<<SendAsync>b__3_0>d.MoveNext()
--- End of stack trace from previous location ---
   at Microsoft.Extensions.Http.Resilience.ResilienceHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)

Thank you very much ^.^

 

[anna]

Firstly, never run 14/XL as admin. Secondly, this is a timeout error. There is nothing I can do to fix this. Somewhere along your network path has an issue. See this post.

 

[Dela]

Firstly, never run 14/XL as admin. Secondly, this is a timeout error. There is nothing I can do to fix this. Somewhere along your network path has an issue. See this post.

Great, tried the VPN you mention and it works perfectly.
Think it's network issue, so the problem is on my end.
Thank you very much for the fast reply ^.^