Need to reset password, but not getting the reset email

[kiteadrift]

Hello! I've lost the password to my heliosphere account but I must have failed to verify my email, my apologies. Based on similar posts, could I request some help resetting my password?
My username should be kiteadrift
thank you for the help, and sorry for the hassle!

 

[anna]

I manually verified your email; try requesting the password reset link again.

 

[kiteadrift]

that did the trick, thank you so much!!