Website Unable to update subscription for vanity URLs

[DVNO]

Hi there, I've been trying to add a vanity URLs pack to my subscription for Neolithe (https://heliosphere.app/mod/wsnqd8bt5h0bd2rezscmdg1zew) but I keep getting a popup saying "An error occurred" without being able to be directed to the billing portal.
I do have the funds for it (I checked right now) and it's been like that for a solid week I would say.
Would it be possible to know what is wrong and how can I possibly get it to work?

Sorry for this, and thank you.

 

[anna]

Sorry, the Stripe API recently changed, so there might be a few issues like this I didn't discover. I've updated the backend to hopefully fix this issue; can you try again?

 

[DVNO]

I still get the error right now.

 

[anna]

Different error that time! Also pushed a fix for that. I apologise again for the inconvenience.

 

[DVNO]

It's all good! Sorry for the late reply, I was able to update safely by billing. Thank you so much for your responsivity!

 

[delta.]

it would seem that stripe changed more under the hood than anticipated... i tried to update my current subscription to have creator perks and vanity URLs as well, but am now locked out of purchasing either. trying to edit through stripe did not work, and now i'm out of my creator status. i don't mind paying again and have the funds, but is there anything i'm potentially doing wrong?

 

[anna]

it would seem that stripe changed more under the hood than anticipated... i tried to update my current subscription to have creator perks and vanity URLs as well, but am now locked out of purchasing either. trying to edit through stripe did not work, and now i'm out of my creator status. i don't mind paying again and have the funds, but is there anything i'm potentially doing wrong?

I will send you a private message to rectify this!